TERMS & CONDITIONS OF ACCEPTANCE
In all following paragraphs, the terms "you" /"your" refers to you the Customer
/advertiser /vendor. "We" /"us" /"ours" refers to Intensive Solutions Ltd
trading as myyorkshirehome.co.uk. The "Service" refers to online property
advertising purchased by the Customer and provided through the website
network of myyorkshirehome.co.uk.
CONSENT
By submitting your property details to us for publication you are indicating:
·
That you are
the legal owner of the property with the sole right to sell, or you have legal
power of attorney on behalf of the property owner.
·
That you
agree to myyorkshirehome.co.uk publishing these details for you.
·
That the
details supplied by you are TRUE and ACCURATE and not misleading in any material
way.
·
That on
receipt by us of your payment, advertising of your property for sale (the
service) is to commence once verified by us.
COPYRIGHT
In respect of any property details or photographs submitted by you for
publication, you confirm that you own full title to such details and /or
photographs and you agree to grant a copyright license to myyorkshirehome.co.uk.
Note that you cannot use photographs from estate agent's particulars without
their express permission - it is the customer's responsibility to ensure they
have copyright over any materials supplied to us for publication on their behalf
and you agree to indemnify myyorkshirehome.co.uk in respect of any claims
against us or expenses incurred by us in respect of breach of copyright issues.
Photographs, images, property descriptions and all other content published on
this website are copyright of Intensive Solutions Ltd and may NOT be copied from
this site and reproduced in any other advertisement or marketing, without our
written consent. For the sake of clarity - this does not prevent customers from
using their own materials elsewhere PROVIDING that such details are not
back-sourced from this website.
24HR CANCELLATION POLICY
If you wish to cancel your payment for ANY reason, we offer a FULL refund of the
advertising fee paid providing that we are informed by EMAIL within 24 hrs of
the advertisement on the website being live. After this time, our standard
refunds policy applies (see below). If you don't wish to proceed with an unpaid
listing placed on our site, you are free to cancel and you will owe us nothing.
TRANSFER OF ADVERTISING
Individual property listings are NOT transferable and may not be used for
advertising of more than one property or any property other than the property
listed for sale initially.
MULTIPLE PROPERTY SALES
In the case of commercial developments, where more than one property is
available, we are able to offer an attractive discounted advertising package
based on the total number of properties for sale in the development. There are
no time limits, no commissions and promotion of your own commercial website is
permitted.
Click Here for our discount rates or e-mail
enquires@myyorkshirehome.co.uk
to discuss your individual requirements.
YOUR PRIVACY AND SECURITY
Your personal details are held on a secure database and only those details you
wish to be published are made available to our site visitors. We do not pass
confidential customer information to other organisations. See our
Privacy Policy.
FANTASY PROPERTY DESCRIPTIONS
All property details supplied by owners to us must be FAIR, HONEST and ACCURATE.
It's a waste of everybody's time (including yours) if you provide a misleading
description of the property, intentionally or otherwise, so please take some
care over the details.
We reserve the right to edit or delete any descriptions which we know or believe
to be false or misleading or where there is a potential for misunderstanding. We
routinely check all listings and may make amendments to improve presentation,
correct spelling, obvious errors or to comply with the provisions of the
Property Misdescriptions Act 1991. The property description should only provide
a factual breakdown of the property features - it should not include 'claims'
about the property or terms of sale which are not a matter of fact or which
cannot be ascertained and verified by reasonable inspection, or in the case of
any legal aspects, confirmed by available documentation.
The factual accuracy of the information supplied for publication on this site,
is the responsibility of the advertiser /vendor and you agree to indemnify
myyorkshirehome.co.uk against any claims or expenses arising from misleading or
inaccurate claims made by you about the property within the advertising
published.
CONTACT INFORMATION
We offer to advertise your property information on our website, we do not offer
to advertise any other service you may wish to use in connection with your
marketing. The display of any website URL within our listings is prohibited.
Links to commercial domains or pages referencing estate agents, agents contact
details or their websites are not permitted.
Vendor contact information, telephone number(s) and email address as selected by
you for publication, are ONLY displayed on myyorkshirehome.co.uk website.
Listings placed on our partner network sites are branded with our company
information. Direct vendor contact details are NOT permitted on third party
sites under the terms of our publishing contracts. All buyers responding to
partner site listings are referred through our systems to the (definitive)
listing on this website.
A dedicated Contact Vendor area is displayed at the foot of all property
listings on our website, for the contact details selected during completion of
your property registration (Sellers Form). If you require any amendment to the
contact record set up, please contact enquiries@myyorkshirehome.co.uk
Additional contact details or website address URLs are NOT permitted in the
property description text.
FOR-SALE SIGNS
Our professional quality for sale boards are included in the price of our
packages.
Under local planning regulations only one board may be displayed outside a
property for sale (even if on the same pole!) - You should not therefore display
our sign alongside that of an agent. When completing the sellers agreement
section please indicate whether or not you already have your property for sale
with another agent. Indicating ‘YES’ will constitute myyorkshirehome.co.uk NOT
distributing a board to your property.
KEEP IN TOUCH
There is NO TIME LIMIT on the period we advertise your property. Therefore, we
do ask that you keep us informed of any OFFERS and in particular when CONTRACTS
ARE EXCHANGED, or where you wish to stop receiving responses to your advertising
from interested buyers. This enables us to keep our site up to date and avoids
wasting buyers' time. Once contracts are exchanged we have the right to remove
your advert from our site.
OUR LIABILITY TO YOU
Although for practical purposes we provide an open-ended service (see no
time-limit above), for various legal reasons we are obliged to restrict our
financial liability.
The price we charge relates essentially to the set up cost of each paid property
advertisement and the initial administration involved. Therefore, once a
customer's property details have been published on this site for a period
EXCEEDING 7 DAYS, our service is deemed to have been fully delivered.
After the 7 day 'paid-up' period, advertising and support is continued for a
further indefinite period (until sold) FREE OF CHARGE.
Arrangements to publish properties on our partner sites may be subject to
alteration or cancellation without notice according to changes in service or
costs imposed on us by those partner sites. As such, we do not guarantee
unlimited publication on partner sites (paid or not), although where available
our practice will be to offer an unrestricted access period.
LIMIT OF LIABILITY
The maximum liability for any loss arising due to our negligence will be limited
to a sum equal to the value of the advertising fee received.
PRICING
The prices shown on this website are what you pay. There are no hidden costs and
VAT is included in all figures. We reserve the right to amend or change pricing
or package service content at any time without notice.
PUBLICATION ON PARTNER SITES
Publication of customer listings on our network partner sites normally takes up
to 5 working days.
Note that this period is provided as a guide only and may vary and assumes the
normal operation of automated processes and /or systems currently in place. From
time to time, interruptions in service can occur for technical reasons, due to
faults or for necessary maintenance and customers are advised that whilst we
undertake to ensure the swift forwarding of information for publication or
update of listings on our partner sites, we cannot accept any responsibility for
interruptions or delay in publication at these sites due to faults or
maintenance issues affecting services beyond our control.
The design, search facilities and display of property information on our partner
sites is controlled and directed by those individual sites exclusively and we
have no control over the operation of their services. No guarantee is offered
that property details placed on partner sites will appear in any particular
format or under any particular search category - that is a matter for the
individual sites and the manner in which they choose to organise their data. We
merely undertake to forward the information and address details accurately as
provided by you for publication by the site(s) in question. We offer free
support in respect of any errors arising in the display of information forwarded
and assistance to liaise with partner sites over any problems or faults arising,
but we do not accept any financial or legal responsibility for the failure or
delay of partner sites to display property details as expected.
INTERRUPTION IN SERVICE
myyorkshirehome.co.uk makes every reasonable effort to ensure that our website
facilities are available to internet visitors and customers at all times.
However, we do not offer any guaranteed percentage time of availability and
accept no financial liability for any interruption in service or temporary loss
of some or all website facilities at any time.
On occasion, necessary maintenance or upgrade work requires the site to be taken
'off-line' without notice, but we endeavour to keep downtime to a minimum and in
most cases of scheduled maintenance, this normally involves no more than a few
minutes.
Our website is hosted in a secure protected environment with excellent security,
fire and backup measures in place and a very high level of service is
anticipated.
DISTANCE SELLING REGULATIONS
Clause 8(3) of The Consumer Protection (Distance Selling) Regulations 2000
states that the statutory cancellation (cooling-off) period of 7 days for
services purchased over the internet, does not apply where performance of that
service has already commenced with the customer's agreement.
Our online payment facilities are designed to activate your public advertising
automatically and therefore, by making a payment for advertising on this site
you signify your agreement to the advertising service commencing IMMEDIATELY and
that the standard cooling-off period does not apply as per clause 8(3) of the
Regulations.
This does not affect your right to cancel your advertising within 24 hours for a
full refund under our 24 hour cancellation policy terms (see above).
REFUNDS
No refund of our advertising fees will be made, purely on the grounds that the
property becomes subject to an offer or is sold to any purchaser, introduced by
us or not, after publication of paid advertising.
No refund of our advertising fees will be made for loss of service, temporary or
permanent, in any circumstances, after the expiry of the initial 7 day
advertising period.
Other circumstances may be reviewed and a refund offered at our discretion,
however, under no circumstances will our liability exceed the value of the
advertising fee received.
This does not affect your statutory rights as a consumer.
COMPLAINTS
If you experience any problem using our service, or we make an error in
publication, let us know straight away and we will do everything in our power to
put things straight. We are justifiably proud of the quality of our service,
customer care and support, but sometimes things can go wrong, so please contact
us if you have a complaint about any aspect of our service to you.
Email our Customer Services enquiries@myyorkshirehome.co.uk
Please quote your registered email address and property details in all
communications. We aim to respond to all enquiries within 3 working days.
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